[ENG] Terms and conditions

TERMS AND CONDITIONS

This page covers Chaos League APS Terms and Conditions for purchases done at chaosleague.org. Every item and event sign up sold is under text set-forth on this page.

PAYMENT

Registration for an event is considered valid only after the amount has been paid by the buyer. If the ticket was purchased by bank transfer, it is necessary to notify the details of the payment by email to info@chaosleague.org. On some events payments may be possible in two or three installments, in this case the payment of the first installment is valid as registration. The subsequent payments must be made according to the deadlines indicated.

PHOTOS AND VIDEO POLICY

If you sign up for an event, you accept our photo and video policiy. In some events (or more often often before or after) we often have photographer and video operators documenting the event. That means that you may appear in pictures or video. We will be respectful of your image, of course. We advise you that we may use these images without ask first.

CANCELLATIONS

If for any reason you decide you cannot attend an event you can find someone to replace you (we will ask to the waiting list, if available). In this case, you will be entitled to a full refund. Just contact us at info@chaosleague.org, giving us the details of your replacement. Once we have received their fee, we will send you a 100% refund. 

In the event of cancellation or postponement of an event due to unforeseeable or unplanned causes, which make it impossible or excessively burdensome to hold the event within the period initially indicated, the ticket will be transferred to the next date.

Vexatious Clauses:
1) Italian law shall apply to any dispute;
2) The competent and exclusive place of jurisdiction is the Court of Bologna.

CANCELLATION FOR THE WAITING LIST

If you have purchased a ticket for a waiting list and you refuse a ticket that has become available we will refund the full amount of the ticket minus a penalty of 90€. If you accept the ticket and then you want to cancel, the cancellation policies are the same as a standard ticket. A ticket is considered assigned once the participant confirms that he will take it and participate in the event.

AFTER YOU ARE REGISTERED TO AN EVENT

Once you have booked your seat, we will not send you any play materials immediately. We prefer to do it once the inscriptions are closed to make sure that everyone is in their place. So do not worry, everything is ok. If you have questions you would like an answer before sending the material, simply contact us.

INSURANCE

To participate in the events it is necessary to associate to Chaos League APS and having the Opes card that guarantees insurance coverage. It is possible to make both (Opes and Chaos League association) directly at the event (total cost € 10).

REGISTRATION AND ASSOCIATION

By registering to the site, apply to become a member of the Chaos League APS. Only members of Chaos League APS can participate in events

PRIVACY

Visit our privacy policy for information on the data we collect.